• 사이트이용/오류/기타
    How can I write LIPSS TALK?
    [Mobile]
    1. Go to "My Page" (You can only check your "My Page" after log-in)
    2. Touch the (MY PAGE ∨) on the upper part
    3. Touch the LIPSS TALK
    4. You can write a review once only for the orders going through [Purchase confirmed].

    * In international shipment, purchase is confirmed automatically 20 days after items are out of warehouse (shipping completed). After that, you can write a review.

    * Mean comments including smear words may be deleted by an administrator.

    * Do not write sensitive personal information, such as contact number, email address, and card number, in accordance with Personal Information Protection Act.


    [PC]
    1. Click on the top right figure icon to log in
    2. Click on the top right figure icon to access LIPSS TALK
    3. You can write a review once only for the orders going through [Purchase confirmed].

    * In international shipment, purchase is confirmed automatically 20 days after items are out of warehouse (shipping completed). After that, you can write a review.

    * Mean comments including smear words may be deleted by an administrator.

    * Do not write sensitive personal information, such as contact number, email address, and card number, in accordance with Personal Information Protection Act.

  • 사이트이용/오류/기타
    LIPSS TALK은 어떻게 작성 하나요?
    [모바일 기준]
    1. 로그인 후 마이 페이지 접속 (하단 메뉴의 인물 모양 아이콘 터치)
    2. 상단의 회색 바 (MY PAGE ∨) 터치
    3. 립스톡  터치
    4. 구매 하신 상품 중 [구매 확정]을 하신 주문 상품에 대하여 1회의 립스톡 작성이 가능합니다.

    [PC 기준]
    1. 우측 상단 인물 모양 아이콘 클릭하여 로그인
    2. 우측 상단 인물 모양 아이콘 클릭하여 LIPSS TALK 접속
    3. 구매 하신 상품 중 [구매 확정]을 하신 주문 상품에 대하여 1회의 립스톡 작성이 가능합니다.
  • Use/Contact
    What if I have any questions about LIPSS?
    After log-in to LIPSS, write your questions in '1:1 Contact.' 
    You will receive answers in a short time. 
    Customer Services Center: Mon-Fri, 10 : 00 ~ 18 : 00 (GMT +9) 
    ※ Answers are given to questions in the order listed and it may be subject to delay.
  • Use/Contact
    How can I register/delete MY LIPSS?
    Click the MY LIPSS icon and register your favorite artist by using the + button in the upper right of the artist.  
    To delete the registered artist, use the - button in the upper right of the registered artist. 
  • Use/Contact
    What is MY LIPSS?
    My LIPSS is a service enabling customers to choose their favorite artists.
    You can check new photos of artists.
  • Change Personal Info
    It is suspected that personal information has been stolen.
    If it is suspected that your personal information is stolen, contact Customer Services Center immediately and use 1:1 Contact. 
    We will respond promptly to solve the problem.  
    Please pay special attention to prevent your ID and PW from being disclosed.
  • Change Personal Info
    I fogot my password.
    If you forgot your password, a temporary password will be sent to your email address after your information (ID, Name, E-mail) registered in [Log in > Find password] are checked.
  • Change Personal Info
    I fogot my ID.
    If you forgot your ID, you can check your ID, which was created when you signed up, after your information (Name, E-mail) registered in [Log in > Find ID] are checked.
  • Sign up/Withdraw
    How can I withdraw from membership?
    Click on the human shape icon (MY) in the upper right of LIPSS website and enter your account information.
    The Withdraw Membership button is shown at the bottom of the page. 
    In case of withdrawal of membership, available coupons are subject to lapse and personal information (information specifying the subject, such as name and email) are retained in accordance with [Laws on Consumer Protection in E-commerce].
    Other information, including Shopping Cart, MY LIPSS, Purchase History, are also deleted. 
  • Sign up/Withdraw
    How do I sign up?
    Click on the human shape icon (MY) in the upper right of LIPSS website and click Sign Up to move to the subscription page.
    ※ Items required: Name, ID(English characters+numbers), Password (English characters+numbers+special characters), E-mail
    ※ You can simply sign up through Facebook.